Fulfilment: A Guide For Start-Ups & Small Businesses

Posted 16.12.2020

Launching an ecommerce business is an exciting venture and we know there are lots of things to consider. It can be a daunting and time-consuming task to fulfil your businesses orders as they start to come in. As your business grows and becomes more successful this can become even more challenging. You might not know where to start with storage, packing, delivery and returns and it can be a lengthy process. We know that as a small business or start-up, every order counts and customer satisfaction is hugely important. Order fulfilment can hugely impact a businesses reputation – did you know that 94% of consumers blame retailers for poor delivery?

This is where a fulfilment company can help. Fulfilment companies can take this process off your hands and help you get your products from A to B in an efficient and accurate manner. For startups and small businesses, order fulfilment may seem an unnecessary cost as companies often charge a fixed monthly fee, regardless of monthly order quantities. We offer a pay as you go business fulfilment service making us a great option especially for start-ups and small businesses looking for order fulfilment with varying monthly orders. 

So what is a fulfilment company?

A fulfilment company will take on the management of your stock. Including the storage, re-work services, packing, delivery, returns, shipment, tracking and inventory management. An experienced fulfilment company will be able to offer your start-up business advice and support through these processes as well as providing the scale and room for growth as your company grows. Find out more about all the fulfilment services we offer.

What are the benefits of using a fulfilment company as a small business?

1. Fulfilment saves time

Running a start-up and small business takes up a huge amount of time. There are so many decisions to make and worrying about your orders and stock is something that a fulfilment company can take off your hands. You won’t have to stress about whether each order will reach customers on time as we know how important it is to keep your customers happy.  By outsourcing these concerns you can focus on what is important to your business.

2. Save your business money

Outsourcing your fulfilment is a great way to save money knowing your orders are being taken care of by the professionals. Start-ups and small businesses tend to have fluctuating orders that are often hard to predict. So you can save money on expensive warehousing and staff fees by outsourcing your fulfilment. 

3. Room for growth

If your business is growing and you are looking to expand internationally or even expand your business in the UK fulfilment companies can help. You will have access to warehousing space that you pay for as you need and can grow with your business. International shipping often involves hidden costs and regulations that are best left to the professionals, who can take care of this process for you, ensuring high levels of customer satisfaction.

When to use a fulfilment company as a small business?

If you are thinking about outsourcing your businesses fulfilment there are some things you might want to consider. Firstly if you are growing and expanding your business rapidly it might be time to start outsourcing your fulfilment processes. Secondly, if you are looking to expand internationally a fulfilment company can benefit your business. Thirdly, if you are looking to save costs and are currently wasting money on unnecessary warehousing and storage services, it would be time to outsource your fulfilment. 

If you want any additional information on eCommerce fulfilment and how we can help your start-up or small business achieve its goals then get in touch with us today. 

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